Premium IVF Courier Service
Safely moving human embryos, eggs and sperm
CryoSend IVF is a premium courier service for the global reproductive medical community. We are committed to providing a superior level of service to help patients, clinics and labs move embryos, sperm and eggs in a quick, safe and reliable manner.
Since 2009, we have worked with patients and clinics to move IVF-related biological samples to and from countries across the globe. Our hand-carry onboard couriers are well-trained and responsible individuals who have all had personal experience with the reproductive medical process and understand the importance of what we do. Our cryogenic shippers are regularly validated, inspected and equipped with temperature loggers to help give our clients and ourselves comfort and peace-of-mind during the shipping process.
Our head office is located in Tokyo, and with our partners and couriers, we can provide service globally in almost all countries. Our priority is always to move your frozen embryo, sperm and egg samples from lab to lab in the safest way possible.
Hand Carry Courier Service
One of our experienced and trained couriers will safely move your embryos, eggs or sperm from clinic to clinic – domestic or international. With proper documentation, we can pick-up and deliver samples to almost any country in the world.
To move your embryos, eggs or sperm, we use only top-quality shippers that are regularly inspected and validated to ensure maximum safety.
We will coordinate with you and the clinics to prepare for the shipment dates and necessary documentation for the import/export of your samples. Our staff will also arrange the logistics and work with accommodating airlines and airport security to request X-ray exemption.
Our hand carry service option is the safest way to move your IVF samples.
Commercial Courier Service
In addition to our hand carry courier service, we can also arrange for your frozen embryos, sperm or eggs to be transported via a commercial courier such as FedEx or DHL. The entire shipment will be coordinated and carefully monitored by us. We will send a fully-ready and charged shipper to the clinic, arrange for pick-up and delivery of the samples, then have the shipper returned to us.
Shipping via a commercial courier is a good option, especially if you have a limited budget. However, we have less control of the shipment and will request that no X-ray examinations be performed, but we cannot guarantee it. This service is not available for all countries.
The Service Process
Tell us about your needs: What do you want to move? Where are the pick-up and drop-off clinics located? What is your time-frame?
We will prepare a quote and send it to you.
If you choose to work with us, we will coordinate payment and service dates.
We work with you and the clinics to ensure that all the paperwork is done and all arrangements for pick-up and drop-off have been made.
Pick-up & Delivery
One of our couriers will pick-up and deliver your samples. We will keep you up-to-date throughout the journey.
IVF Premium Courier Service
Safety and Security
We cannot make any 100% guarantee on any shipment. We have moved many samples over the years without any problems. We always ensure that proper preparations are made and that we have the proper documentation for the airlines, security and Customs officials. In addition, we use only newer and validated shippers that can keep cryogenic temperatures for up to 14 days. We also use only reliable and cooperative airlines and airports.
Most of our Hand Carry service shipments fall within the $3,000 to $5,000+ USD range. For the commercial courier option, the cost will usually be around $1,600 to $3,000+ USD. Pricing varies depending upon locations and time-frame, so please contact us for a quote.
Payment is requested at least three weeks prior to the service dates and can be made via bank transfer, online credit card payment or PayPal.
IVF Shipping Insurance
Buying insurance for moving IVF samples via hand carry is not easy.
Since 2009, we have a 100% successful delivery rate. If proper preparations have been made and care is taken, it is difficult for frozen embryos, sperm or eggs to melt or otherwise be damaged while in the cryogenic shipper and with one of our couriers. If we are unable to deliver a shipment as agreed upon and it is due to our negligence, we will work with you to offer a reasonable refund. If you have paid for a service, but then need to cancel, we can discuss refund amounts – generally, our policy is to refund any reasonable amount that has not already been spent for shipment preparations.
In order to keep costs reasonable, we require a 1 to 3 months lead-time, though often we can do shipments within a 1 to 2 month time-frame. If you have an emergency shipment, we can discuss options.
Advantages of the CryoSend IVF Courier Service
- We personally pick up and drop-off your samples at the designated clinics.
- Your biological samples will always be with us, including onboard the airplane.
- You get upfront full-cost quotes. No surprises.
- We use only safe and efficient routes.
- We fly with reliable airlines to help avoid X-rays and ensure safety.
- Once set, we keep to the schedule.
- Easy and secure payment options.
- Quick and efficient communication.
- Updates throughout the process.
- No unnecessary paperwork or requirements.
- We assist as we can with regulatory approvals and guidance.
- 24/7 customer support.